TEAMVIEWER 9 COST FREE

The reintroduction of free-to-paid monetization in the course of the year is expected to support SMB billings and subscriber growth, particularly in the entry segment.

TEAMVIEWER 9 COST FREE

This leads back to the deliberate and temporary suspension of the monetization of free users, a decision TeamViewer took in Q3 2021 to further nurture its free user ecosystem, as well as continued competitive pressure. As expected, the entry segment below EUR 500 contract value per year saw a lower intake of new subscribers. At the same time, SMB growth was impacted by significant upsell of existing SMB clients into Enterprise customers. Looking at the SMB business, billings in the higher quality tiers with ACVs above EUR 500 per year grew strongly at 15% yoy (LTM), leading to an increase of the ASP within the SMB business up 4% yoy to EUR 745. On an LTM basis, the NRR stood at 99% (100% Q1 2021) with an upward trend particularly in the Enterprise segment with an NRR of >115% on LTM basis. In addition, a stable Churn Rate of 14% (Q1 2021: 15%) as well as an improved Net Retention Rate of 101% (99% in Q1 2021) reflected overall customer satisfaction. Against the backdrop of the deliberate suspension of free-to-paid monetization campaigns, the subscriber base remained broadly stable at 620k (FY 2021: 627k). Total billings grew steadily as a result of continued strong growth in the Enterprise business as well as in higher value SMB tiers. The adjusted EBITDA margin came in at 51%, up seven percentage points compared to Q4 2021 (44%), which is above expectations and a strong proof of TeamViewers outstanding profitability. In the first quarter, billings were up 12% yoy (+8% cc) at EUR 163.5m (Q1 2021: EUR 146.6m). That said, our strong Net Retention Rate underlines once again TeamViewers ability to build and maintain long-lasting customer relationships.В» As anticipated, our subscriber base remained broadly stable during the first quarter with subscriber growth expected to kick in after reactivating our free user monetization campaigns in the course of the year. Comparing billings growth and profitability over the last two quarters clearly shows that we are fully on track with the implementation of our operational excellence measures initiated at the Capital Markets Day. I am especially pleased that we have further improved on our outstanding profitability, while strategic investments in solutions and brand positioning are fully factored in.

В«With our first quarter results we are setting a good base to build on. The continued decoupling of billings and subscriber growth additionally underlines the increasing maturity of our business which is shifting towards customers with higher contract values.В» Our profound process know-how, relevant integrations and major partnerships with SAP, Google Cloud and Microsoft, will continue to attract corporates around the world and drive our fast-growing Enterprise business in the future. Building on our extended solutions portfolio and leading AR technology, the Enterprise business is growing strongly with an ever-increasing contribution to our success.

В«We achieved double-digit growth on top of 2020s and 2021s strong first quarters, underlining the resilience of our business despite general macro-economic uncertainty and a more normalized working environment. Key Figures EUR m, unless otherwise stated

Teamviewer 9 cost